Black Country Healthcare NHS Foundation Trust
Black Country Healthcare NHS Foundation Trust ‘PR that clarifies perceptions’
Kinetic ran an anonymous and objective stakeholder audit on behalf of the Black Country Healthcare NHS Foundation Trust to assess how it was perceived.
Following a merger with Walsall NHS Trust, the Black Country Trust wanted a ‘stake in the ground’ of where both reputations were strong and where they needed to focus their energies going forwards.
An audit was designed to gauge the strength of relationships with stakeholders and to identify opportunities for future collaboration.
The audit opened conversations between stakeholders and leaders for honest feedback and recommendations on their practices.
The audit helped by:
PR that’s easy to understand
On behalf of the Black Country Trust, Kinetic compiled feedback from 36 stakeholder interviews across seven key groups.
To ensure the report was cogent, Kinetic:
Could you engage better with stakeholders if you understood perceptions on a wide scale?
Get in touch to find out more: